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Sewer and Storm Drains

For Emergency Sewer and Storm Drain Problems: 

During business hours: Monday to Friday from 8:30 am to 4:30 pm, call 250-720-2840

After hours emergencies: Call 250-724-1351.

Have an address, contact information, and

a description of the problem ready before reporting a problem.

*Water leaks and sewer blockages on private property are the responsibility of the property owner.

 
Resources:

Frequently Asked Questions (FAQ'S)

How do I find out more about the sewer, drain &/or water connection to my property?

The Engineering team keeps detailed information about city service connections to individual properties, where it is available.  Contact the Infrastructure Services Clerk at 250-720-2830 or email engineering@portalberni.ca for more information.

Where does our sewage go?

The sanitary sewer utility provides service to approximately 95% of the residences and developments within the City. Sewage is pumped, via several pumpstations, to aeration lagoons on the west side of the Somass River. The treatment facility produces effluent well within permit parameters.
 
Where does our storm water go?
 
The City storm drainage system includes outlets into the Alberni Inlet and Somass Rivers as well as into several creeks within the City boundaries.
 

 

 
For more information, please contact:

Public Works Yard

4150 6th Avenue
Port Alberni BC V9Y 4M9

Telephone

250-720-2840

Email

citypa@portalberni.ca